Organisational Structure / Manager Contacts
Scope of this chapter
This chapter provide details of the organisational structure for the company and the names/contact details of Directors, Managers and other key personnel.
If you wish to see a full list of delegated authorities, including outside agencies that must be notified (e.g. for Schedule 5 Notifications) see Notification of Serious Events Procedure.
To follow.
Name: Lee Napper
| See Homes Statement of Purpose | See Homes Statement of Purpose |
|---|---|
| Aylsham Road Short Breaks | Andrea Bounden |
| Blueberry Hill, Beetley | Claire Bewick |
| Bridge End, Hindolveston | Justina Self |
| Dereham New Roads Hub | Emma Elsmere |
| Easthills | Roger Macdonald |
| Foxwood - CWD Short Breaks | Nichola Hanton |
| Frettenham | Rosanne Calton |
| Loki House | Kirsty Cuttler |
| Marshfield's CWD Short Breaks | Nicola King and Claire Pooley |
| Norwich New Roads Hub | Susan Lovelock |
| Springwood | Naomi Starbuck |
| Waterworks Road | Justina Self |
|
Designated Manager (Admissions) |
The Senior Manager(s) who agree the placement, Transfer or Discharge of a Child. |
|---|---|
|
Post Title: Head of Residential and Semi-Independent Living Services
|
Lee Napper |
|
Designated Manager (Transfers) |
The Senior Manager(s) who agree the Transfer or Discharge of a Child. |
|---|---|
|
Post Title: Head of Residential and Semi-Independent Living Services
|
Lee Napper |
|
Designated Manager (Absence) |
The Senior Manager(s) who must be notified if a Child is absent for a prolonged period. |
|---|---|
|
Post Title: Head of Residential and Semi-Independent Living Services Name: Lee Napper |
Lee Napper |
|
Designated Manager (Confidential Reporting) |
The Senior Manager(s) who must be notified if staff are not happy with the way in which Home’s Managers deal with concerns raised by them or matters are serious/concern the Home’s manager. |
|---|---|
|
Post Title: Head of Residential and Semi-Independent Living Services Name: Lee Napper |
Lee Napper |
|
Designated Manager (Drugs) |
The Senior Manager(s) who must be notified if a child has persistently or seriously been engaged in the taking or possession of controlled drugs. |
|---|---|
|
Post Title: Head of Residential and Semi-Independent Living Services Name: Lee Napper |
Lee Napper |
|
Designated Manager (Sexual Health) |
The Senior Manager(s) who must be notified if a child becomes pregnant, is subject to sexual exploitation or sexually transmitted infection. |
|---|---|
|
Post Title: Head of Residential and Semi-Independent Living Services Name: Lee Napper |
Lee Napper |
|
Designated Manager (Restraint) |
The Senior Manager(s) who must be notified if there is a serious incident or the Police are called to the Home. |
|---|---|
|
Post Title: Head of Residential and Semi-Independent Living Services Name: Lee Napper |
Lee Napper |
|
Designated Manager (Self Harming) |
The Senior Manager(s) who must be notified if a child has persistently or seriously self-harmed. |
|---|---|
|
Post Title: Head of Residential and Semi-Independent Living Services Name: Lee Napper |
Lee Napper |
|
Designated Manager (Police Incident) |
The Senior Manager(s) who must be notified if any incident necessitates calling the Police or Emergency Services (e.g., Fire Brigade, ambulance etc.) to the Home. |
|---|---|
|
Post Title: On call Manager |
Individual Home Manager (On Call Manager) – please see individual Home Statement of Purpose for contact details. If deemed a serious Incident also the Responsible Individual and possibly the On Call Director. |
|
Designated Manager (Serious Offence) |
The Senior Manager(s) who must be notified if there is an allegation that a Child accommodated at the Home has committed a serious offence. |
|---|---|
|
Post Title: Head of Residential and Semi-Independent Living Services Name: Lee Napper |
Lee Napper |
|
Designated Manager (Complaints) |
The Senior Manager(s) who must be notified if there is an allegation that a Child accommodated at the Home has committed a serious offence. |
|---|---|
|
Post Title: Compliments and Complaints Team and Head of Residential and Semi-Independent Living Services Name: Compliments and Complaints Officer |
Tel: 01603 222008 |
|
Designated Child Protection Manager |
The Senior Manager(s) who must be notified if an allegation of mistreatment has been made against a member of staff and/or a Child Protection Enquiry is instigated. |
|---|---|
|
Post Title: Head of Residential and Semi-Independent Living Services Name: Lee Napper |
Lee Napper |
|
Designated Manager (Grievances) |
The Senior Manager(s) who must be notified if a member of staff wishes to raise a grievance about the Home’s Manager or wishes to make an appeal about the decision the Home’s Manager has made. |
|---|---|
|
Post Title: Head of Residential and Semi-Independent Living Services Name: Lee Napper |
Lee Napper |
|
Designated Manager (Disciplinary Procedures) |
The senior manager(s) who agree suspensions of staff, agree to start a formal disciplinary investigations, hearings; and the senior manager(s) who must be notified/consulted if a member of staff may be dismissed subject to allegations of abuse. |
|---|---|
|
Post Title: Director of Family Help and High Needs Name: Phil Watson |
Tel: 01603 217653 Mobile: 07452 911582 Email: phil.watson@norfolk.gov.uk |
|
Designated Manager (Health and Safety) |
The Senior Manager with overall responsibility for Health & safety in the company. |
|---|---|
|
Post Title: Head of Residential and Semi-Independent Living Services Name: Lee Napper |
Lee Napper |
|
Designated Manager (Serious Health Incident) |
The Senior Manager who receives/is notified of serious illnesses, outbreak of any infectious disease, accidents or dangerous occurrence. |
|---|---|
|
Post Title: Head of Residential and Semi-Independent Living Services Name: Lee Napper |
Lee Napper |
Last Updated: January 10, 2024
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